Effective Date: August 23rd, 2025
Maple Bush Homes LLC (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, provide information through our forms, or communicate with us by phone, SMS, or email.
1. Information We Collect
We collect the following information when you interact with us:
Name
Phone number
Email address
Property address
We do not collect IP addresses, cookies, or other tracking data.
2. How We Use Your Information
We use the information you provide for the following purposes:
To schedule, confirm, and manage property appointments.
To send appointment confirmations, reminders, and service notifications.
To send promotional offers and marketing communications, if you opt in.
To respond to your inquiries and provide customer support.
3. SMS and Email Communications
By opting in, you consent to receive SMS messages and emails from Maple Bush Homes LLC.
Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out of SMS at any time. Reply HELP for assistance.
Consent to receive SMS or email is not required as a condition of doing business with us.
4. Information Sharing
We do not sell your personal information.
We may share your information only with trusted service providers (such as XLeads, our website builder and CRM) for business purposes such as scheduling, messaging, and record keeping. These providers are contractually obligated to protect your information and use it only for our purposes.
5. Data Retention
We retain your information for the duration of our business dealings and for up to one (1) year thereafter, unless you request deletion sooner.
6. Your Rights
You have the right to:
Opt out of promotional SMS or emails at any time.
Request access to the information we hold about you.
Request correction or deletion of your information.
To exercise these rights, contact us at [email protected] or 804-494-4809.
7. Security
We take reasonable administrative, technical, and physical safeguards to protect your information. However, no method of storage or transmission is completely secure.
8. Children’s Privacy
Our services are directed only to individuals age 18 and older. We do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted to this page with the updated effective date.
10. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Maple Bush Homes LLC
4119 River Park Drive
Email: [email protected]
Phone: 804-494-4809